When working in an office or professional business environment, the IT support is easy to see and easy to find. There is typically a department of individuals that not only support the individual computers used by the staff, but they also maintain and support the computers systems and networks throughout the building or the company that they work for.
Although this is probably the standard and what people generally think of when IT or Information Technology is mentioned, but it is not the only one. IT or Information Technology is the term used to define the computer systems or the people who help to build or maintain them and the network they operate on.
There are varying ranges of support that a business gets from an IT department. If the department is dedicated to the company, meaning the company employes it's own department of IT professionals, then they handle everything related to computers. Not only that, but any cell phones, mobile devices, or anything else that is electronic is handled by that department.
When a company does not employe a department that is dedicated to the company then they essentially rent or subcontract out the help. In this case the support comes when needed. They are called when a system has issues, then they come out and repair the problem. This gets the company systems back online quickly but has its drawbacks.
In some cases those people who did not attend college for their technical knowledge end up knowing more about the technology because their learning was not put into a frame set or they were not forced to take a specific route through the experience they gained. So they were able to learn other things that the college trained people could not.
In such cases those who did not attend college are actually the people who are the better hire. Unfortunately the people doing the hiring do not see it this way and continue to stick with hiring those straight out of college even though they have no experience. It is a sad circumstance for those without the college degree. Their experience should equal the others knowledge, but they do not agree.
Again, if the crew was an on-site crew, they would already have this information. They would know how important the system itself was to the business. They would know the file system, they would know the employees, and they would know exactly what happened to the computer, where it belongs in the network and so forth.
IT support might come in several forms, but as we can see one is not just as good as the other. This is computers that we are talking about here too. Nothing is "almost" fixed. Everything in this field is either on or off. It is either fixed or it is not. So when people who can fix things just as good as other people are hired you are not getting what you pay for.
Although this is probably the standard and what people generally think of when IT or Information Technology is mentioned, but it is not the only one. IT or Information Technology is the term used to define the computer systems or the people who help to build or maintain them and the network they operate on.
There are varying ranges of support that a business gets from an IT department. If the department is dedicated to the company, meaning the company employes it's own department of IT professionals, then they handle everything related to computers. Not only that, but any cell phones, mobile devices, or anything else that is electronic is handled by that department.
When a company does not employe a department that is dedicated to the company then they essentially rent or subcontract out the help. In this case the support comes when needed. They are called when a system has issues, then they come out and repair the problem. This gets the company systems back online quickly but has its drawbacks.
In some cases those people who did not attend college for their technical knowledge end up knowing more about the technology because their learning was not put into a frame set or they were not forced to take a specific route through the experience they gained. So they were able to learn other things that the college trained people could not.
In such cases those who did not attend college are actually the people who are the better hire. Unfortunately the people doing the hiring do not see it this way and continue to stick with hiring those straight out of college even though they have no experience. It is a sad circumstance for those without the college degree. Their experience should equal the others knowledge, but they do not agree.
Again, if the crew was an on-site crew, they would already have this information. They would know how important the system itself was to the business. They would know the file system, they would know the employees, and they would know exactly what happened to the computer, where it belongs in the network and so forth.
IT support might come in several forms, but as we can see one is not just as good as the other. This is computers that we are talking about here too. Nothing is "almost" fixed. Everything in this field is either on or off. It is either fixed or it is not. So when people who can fix things just as good as other people are hired you are not getting what you pay for.
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